Everyday OT
Using The Toilet Digital Download
THIS IS A DIGITAL FILE. YOU DO NOT RECEIVE A PHYSICAL PRODUCT
Are you looking for an effective way to support your child or the children you work with in their toilet learning journey? Look no further than our Toilet Learning visual supports!
Our visual supports are designed to help children understand and remember the steps involved in using the toilet, from pulling down pants to washing hands. With clear and colourful images, these supports can be easily incorporated into your child's daily routine, promoting independence and success in this important developmental milestone.
We know that every child has unique needs and learning styles. Our Toilet Learning visuals support your child's individual needs and preferences, making them a valuable tool for any family, school or therapy setting.
Try our Toilet Learning visual supports today and help your child succeed with confidence!
RETURN & REFUND INFORMATION:
Due to the nature of digital files, they are non-refundable. All sales are final and cannot be returned. If you have any questions or need any help with your digital file please contact us at everydayotireland@gmail.com and we will be happy to help.
HOW TO ACCESS YOUR DIGITAL FILE:
Once you have purchased your digital file your digital file will be available to download immediately on your purchase confirmation page.
You will also receive a confirmation email to your provided email address (please check your junk folder) where you can also download your digital file. The file will come in .ZIP format. You must double click the file to access the files. If you have any questions please contact us at everydayotireland@gmail.com where we will be happy to help you.
Product information
Once you have placed an order, and your item is listed as in-stock, we will dispatch within 3 working days. We minimise the amount of paper we send with your order to reduce waste but should you need a copy of your order confirmation, please get in touch with us via email. Orders received after 2pm on Fridays to Sunday or Bank Holidays will be dispatched on the next working day.
Delivery varies depending on what country you are purchasing from.
Republic of Ireland & Northern Ireland
- €5.95 (2-3 working days)
Great Britain
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€5.95 (5-7 working days)
USA (Standard Shipping: 5-7 working days)
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under 1kg: €8.95
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between 1-1.5kg: €20.95
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over 1.5kg: €26.95
USA (DHL Express: 2-3 working days)
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under 3kg: €20.00
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between 3-5kg: €30.00
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over 5kg: €40.00
Europe (Standard Shipping: 5-7 working days)
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under 1kg: €8.95
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between 1-1.5kg: €11.95
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over 1.5kg: €14.95
Rest of the World (Standard Shipping: 5-7 working days)
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under 1kg: €15.95
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between 1-1.5kg: €23.95
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over 1.5kg: €28.95
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All additional customs and charges are the responsibility of the customer.
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Delivery time is only a guideline and is not a guarantee. Everyday OT are unable to take responsibility for any delivery delays which are outside of their control.
PHYSICAL PRODUCTS
We want you to be happy with your order so if you are not fully satisfied with the item(s) you ordered, you can return the item(s) to us within 28 days of the delivery date.
Returned items must be in it's original packaging, all tags and labels attached, unused, clean, undamaged and in resalable condition.
All returned goods are your responsibility until we receive them. We cannot refund any items that have not been received safely back to us or that get lost in transit. Please ensure they are packaged appropriately so that they do not become damaged in transit. Return postage must be paid by the sender and won’t be refunded by Everyday OT. When the item(s) are received they will be checked and granted it meets our return policy conditions as listed above we will then offer a refund/exchange for the item(s). Your original delivery costs are not included in your refund. Refunds will be applied to the payment method that was used to purchase the item (not including original delivery costs, unless the item was faulty or the incorrect item was sent) and will be credited within 14 days of being received. Please note that the refund timeframe may vary depending on the payment method and processing times between payment providers.
If an item is returned due to a potential fault and no defect is found, the customer will be responsible for the return shipping costs. However, if a fault is confirmed, Everyday OT will provide a replacement and cover all associated shipping expenses. We will inform you of the outcome and take appropriate action.
Please note that any customs charges or duties incurred for returned items will not be covered by Everyday OT and will be deducted from your refund if unpaid. We will contact you to let you know the total of the custom charges before accepting them. You must approve this before we move forward with your return.
To return your item, please add your completed return form found here to your return parcel:
DIGITAL DOWNLOADS / WEBINAR RECORDINGS
We are committed to providing high-quality digital files to our customers. However, due to the nature of digital products, we do not provide refunds under any circumstances.
Before making a purchase, we encourage all customers to carefully review the product description, preview images, and any provided samples to ensure that the digital file meets their needs and expectations. By purchasing a digital file from Everyday OT you acknowledge and agree to this policy.
In the unlikely event that you encounter technical issues with your digital file, please contact us at hello@everydayotireland.com and we will do our best to assist you.
LEARN TO CYCLE WORKSHOP AND THE OT CLUB
Please note that refunds will only be provided if the Workshop or term of OT Club is cancelled and will not be given for any other reason, including but not limited to personal circumstances or scheduling conflicts. In the event that a Workshop/Term of OT Club is cancelled, we will provide a full refund to all registered participants.
WEBINARS
Please note that refunds will only be provided if a Webinar is cancelled and will not be given for any other reason, including but not limited to personal circumstances or scheduling conflicts. In the event that a Webinar is cancelled, we will provide a full refund to all registered participants.
GIFT CARDS
Gift cards are non-refundable and cannot be exchanged for cash, except where required by law. Gift cards have a minimum expiry period of five years from the date of purchase. Any items purchased using a gift card may be returned in accordance with our standard return policy, and the refund will be issued in the form of store credit or a replacement gift card. If the purchase amount is less than the value of the gift card, the remaining balance will be retained on the gift card for future use.
If you have any questions or concerns about any aspects of this policy please don't hesitate to contact us at hello@everydayotireland.com