Once you have placed an order, and your item is listed as in-stock, we will dispatch within 2-3 working days. We minimise the amount of paper we send with your order to reduce waste but should you need a copy of your order confirmation, please get in touch with us via email. Orders received after 2pm on Fridays to Sunday or Bank Holidays will be dispatched on the next working day.
Delivery varies depending on what country you are purchasing from.
REPUBLIC OF IRELAND & NORTHERN IRELAND
- Free Shipping: Orders valued at over €50
- Standard Shipping: €5.95 (3-5 working days)
- DHL Express 1-2 working days - €11.95
GREAT BRITAIN
- Free Shipping: Orders valued at over €60
- Standard Shipping: 5-7 working days - €5.95
- DHL Express 2-3 working days - €14.95
USA
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Standard Shipping: 5-7 working days
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under 1kg: €8.95
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between 1-1.5kg: €20.95
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over 1.5kg: €26.95
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DHL Express: 2-3 working days
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under 3kg: €20.00
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between 3-5kg: €30.00
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over 5kg: €40.00
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EUROPE
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Standard Shipping: 5-7 working days
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under 1kg: €8.95
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between 1-1.5kg: €11.95
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over 1.5kg: €14.95
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REST OF THE WORLD
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Standard Shipping: 5-7 working days
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under 1kg: €15.95
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between 1-1.5kg: €23.95
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over 1.5kg: €28.95
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We will do our best to handle your orders quickly and efficiently. Orders are typically delivered within 3 business days, however during peak trading periods delivery make up to 7-10 business days, and slightly longer for international orders.
While we use all reasonable efforts to ensure orders are delivered within the estimated timeframes, delivery times are not guaranteed. We cannot accept responsibility for delays caused by circumstances outside of our control, including but not limited to courier delays, high parcel volumes, weather events, or customs processing. Where possible, we will keep you informed of any unexpected delays.
CUSTOMS INFORMATION:
Everyday OT is based in Ireland. Please note the following regarding customs and import charges:
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UK: Orders may be subject to import VAT and Royal Mail handling fees upon delivery. These charges are set by UK customs and are the responsibility of the customer.
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EU (excluding Ireland): No customs duties apply, but local VAT may be charged depending on your country’s import rules.
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Outside the EU (e.g. USA, Australia): Orders may be subject to customs duties, VAT, and handling fees, depending on your country’s regulations. These are the responsibility of the customer.
TRACKING YOUR ORDER:
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Once your order has been dispatched, you will receive a tracking number via email to monitor the delivery status.
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If your parcel appears delayed or hasn't arrived, we recommend the following steps before contacting us:
- Use the tracking number to check the status directly on the courier’s website or contact them directly.
- Check with neighbors or your local delivery office to ensure it hasn't been left with someone or held for collection.
- Look for any notification slips left by the courier.
- If you are unable to resolve the issue with the courier, please contact us for further assistance, and we will be happy to help.