RETURN & REFUND INFORMATION

We want you to be happy with your order so if you are not fully satisfied with the item(s) you ordered, you can return the item(s) to us within 28 days of the delivery date. 

Returned items must be in original packaging, clean, undamaged, unused and in resalable condition (including original packaging).

Return postage must be paid by the sender and won’t be refunded by Everyday OT. When the item(s) are received they will be checked and granted it meets our return policy conditions as listed above we will then offer a refund/exchange for the item(s). Refunds will be applied to the payment method that was used to purchase the item (not including original delivery costs, unless the item was faulty or the incorrect item was sent) and will be credited within 14 days of being received. 

To arrange the return of your order, please email us the completed return form found on our return policy page.